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commit 2538b926890221e455234466e60f4a4f23f92ee5
parent b0efecc58f79d7a03687974a5d1dd0c5908bc547
Author: Yohanes Bandung Bondowoso <hi@ybbond.dev>
Date:   Wed, 17 Jun 2020 18:05:11 +0700

content: new post, and add webmentions handler for notes

Massets/content.scss | 4++++
Mcontent/contact.md | 13+++++++------
Acontent/posts/On Free Trial and Refund/feed-wrangler.png | 0
Acontent/posts/On Free Trial and Refund/index.md | 64++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Mcontent/uses.md | 10++++++----
Mlayouts/_default/single.html | 1+

6 files changed, 82 insertions(+), 10 deletions(-)

diff --git a/assets/content.scss b/assets/content.scss
@@ -35,6 +35,10 @@
     margin: 1.2rem 0;
+  p + ul, p + ol {
+    margin-top: -0.8rem;
+  }
   table {
     display: block;
     overflow-x: auto;
diff --git a/content/contact.md b/content/contact.md
@@ -4,12 +4,13 @@ menu: contact
 description: Ways to get in touch with me
-You can contact me through hi@ybbond.dev,<br>or through any of my social medias on my [keybase](https://keybase.io/ybbond) or listed in the footer down below.
+You can through any of my social medias on my [keybase](https://keybase.io/ybbond) or listed in the footer down below.
-If you prefer encrypted communication, you can get
-my PGP key in [txt format](/ybbond-public.txt) or [asc format](/ybbond-public.asc).
+I check my email on hi@ybbond.dev regularly, and set custom notification sound for it.
-The fingerprint is:
+If you prefer encrypted communication, you can get my PGP key in [txt format](/ybbond-public.txt) or [asc format](/ybbond-public.asc). The fingerprint is:
 56DA ADB1 5246 1C80 6792 DBAB 8477 3B93 9886 81A0
\ No newline at end of file
+If you'd rather XMPP than other alternatives, please chat [ybbond@404.city](xmpp:ybbond@404.city).+
\ No newline at end of file
diff --git a/content/posts/On Free Trial and Refund/feed-wrangler.png b/content/posts/On Free Trial and Refund/feed-wrangler.png
Binary files differ.
diff --git a/content/posts/On Free Trial and Refund/index.md b/content/posts/On Free Trial and Refund/index.md
@@ -0,0 +1,64 @@
+title: On Free Trial, Refund, and Horrible Customer Support
+author: Yohanes Bandung Bondowoso
+slug: on-trial-refund-support
+description: This is more of a rant than a proper blog post. You may call this is a "Buyer’s Remorse". I say, this is a biased review for <strong>Pinboard</strong> and <strong>Feed Wrangler</strong>.<br>I am forced to use those services because of their inactive customer support and unreliable refund policy.
+  - apps #apps
+  - review #review
+date: 2020-06-17T17:07:22+0700
+ID: 20200617170722
+This is more of a rant than a proper blog post. You may call this is a **Buyer's Remorse**. I say, this is a biased review for **Pinboard** and **Feed Wrangler**.
+I am an avid app and SaaS[^1] user who likes to look for any apps/services for certain use cases. I will try a set of apps with a more-or-less same feature before committing on one app. This method leads me to use iA Writer —writing app, BitWarden —password manager service, Fastmail —mail provider, FSNotes —note taking app, Canary Mail —email client. The afore mentioned apps and their competitors that I've tried beforehand offer free trial period that allow me to have a sneak peek of what I will be getting.
+But these services that I stuck with, [**Pinboard**](https://pinboard.in) —bookmarking service, and [**Feed Wrangler**](https://feedwrangler.net) —RSS backend. I was forced to use them.
+> I was **forced to use and pay them** while I was in progress of trying.
+I was looking for good RSS backend after my instance of self hosted RSS broke, so I tried other services that is supported by Reeder. Most of them offer free trial, except Feed Wrangler. The same for Pinboard, one of the apps in my '_bookmark and arciving services to try_' list. Other services are Pocket, Polar, Raindrop.io, Keep It, _etc._ and they offer free trial.
+Both Feed Wrangler and Pinboard **offer a no question asked refund policy[^2][^3], that cannot be claimed**. What is worse, they both **only offer a one year** plan. I have contacted their support mail, and both have not responded to any of my refund request mail. Heck, I even contacted the developers' personal mail with a thoughtful and polite email content in a desperate effort to get their attention and response.
+## We are all in a difficult situation
+The new Covid-19 pandemic that has been going more than half a year makes our live difficult. Beside the [hundreds of thousands](https://www.worldometers.info/coronavirus/coronavirus-death-toll/) of death toll and people in hunger or homelessness, many people just got laid-off and unemployed. Those who are lucky and still employed (including me) got their sallary cut or got more work to do.
+I have great understandings if a service's customer support got overwhelmed. But when I checked pinboard's [twitter account](https://twitter.com/pinboard), the account still actively tweets and replied at the same time I am waiting for their email reply. I even contacted Pinboard's twitter account by mentioning and Direct Message.
+{{< tweet 1273099013693280256 >}}
+The waiting game just began.
+## The Review
+So, a quick, biased review for Feed Wrangler and Pinboard, because they have basically the same feats:
+- solid basic features
+- good integration with third-party apps
+- their customer supports are horrible
+- their 'no-nonsense' interface are ugly
+- no official or reliable first-party mobile apps
+- pinboard's archival account won't work for Medium and many developers' good site
+## On Paid Services
+I don't mind paying[^4] for apps or services, but I feel irritated because I am forced to pay for stuff I won't use. Or forced to use, because that I have paid for one, I have to dismiss the alternatives.
+My purse is not that deep, you know?
+[^1]: Software as a Service, see [Wikipedia](https://en.wikipedia.org/wiki/Software_as_a_service).
+[^2]: See Feed Wrangler's claim for their [refund policy](http://archive.is/kljHb "Link to archived feed wrangler landing page")
+      ![](feed-wrangler.png)
+[^3]: See Pinboard's FAQ on [Is there a free trial?](http://archive.is/hXgBr#free_trial "Link to archived pinboard faq page") also on [How do I get a refund?](http://archive.is/hXgBr#refund "Link to archived pinboard faq page")
+[^4]: This statement refers on how piracy is still a common thing. No scientific research concluded, it is just uncountable and unreliable common knowledge. I still try to pay my debts for the computer programs or games I pirated in my younger days. My pirating practice can be rationalized. Back then, my knowledge about software licensing and ownership was none. Access to credit card was rare even for adults. Seller of original licensed software was hard to found. At least in Indonesia.
diff --git a/content/uses.md b/content/uses.md
@@ -15,13 +15,14 @@ Some others satisfy my hobbies.
 - Macbook Pro 2018 13" (Office)
 - Macbook White Unibody mid 2010 (Experiments) [my note][mbwhite]
 - Low End PC with Manjaro Linux XFCE (Home)
-- iPad Mini 5
+- iPad Mini 5 WiFi 64GB
+- iPhone SE (2016) 128GB
 ### Peripheral
 - Ducky One 2 Mini Keyboard [gif image][ducky]
 - NuPhy NuType F1 Keyboard [my review post][nuphy]
-- Roland FP-30
+- Roland Electric Piano FP-30
 - Guitars. Many of them.
@@ -35,6 +36,7 @@ Some others satisfy my hobbies.
 - **tmux** on **kitty** [tmux.conf][tmux], [kitty.conf][kitty]
 - **nnn**, n³ The missing terminal file manager for X.
 - **lazygit** [my post][lazygit]
+- I also have license for **Sublime Text** and **Onivim 2** that I rarely use.
 ### Services
@@ -52,6 +54,8 @@ I use these app on both macOS and iOS (or iPadOS).
 - **Reeder 4**
   <small>beautiful and gesture-based RSS Reader.</small>
 - **BusyCal**
+- **iA Writer** [my post about it][iawriter]
+  <small>I write my Hugo post mostly with this app.</small>
 ### Zettelkasten
@@ -63,8 +67,6 @@ I use [zettelkasten](https://zettelkasten.de/) paradigm for my knowledge base an
 - **aText**
   <small>alternative to TextExpander that is single purchase.
   my template to make Zettelkasten [is here](/zettelkasten-atext-template.atext).</small>
-- **iA Writer** [my post about it][iawriter]
-  I write my Hugo post mostly with this app.
 [mbwhite]: /notes/#date-2020-05-08-0412
 [iawriter]: /posts/2020-04-in-search-of-good-writing-app-part-2-ia-writer-vs-ivim/
diff --git a/layouts/_default/single.html b/layouts/_default/single.html
@@ -2,6 +2,7 @@
   {{ if eq .Type "notes" }}
       {{- partial "post/notes-item.html" . -}}
+      {{ partial "post/webmentions-handler.html" . }}
   {{ else }}
     <article class="content h-entry">